Our Patient Financial Services Department is here to help you coordinate and understand all aspects of your health insurance and financial obligations for your services; from the time of scheduling to receiving your Southeastern Med hospital bill. We can help you determine if your insurance is in or out of network and if prior authorization from your health insurance is required. 

We also offer customized good faith estimates for upcoming services and a payment-in-full discount of 20% at the time services are provided. We can assist you with exploring insurance coverage options if you are uninsured, explore financial assistance option, as well as interest-free payment plans. We have associates who are Certified Application Counselors for the Healthcare Marketplace to assist with applying for coverage during open enrollment, usually between November and February each year. Feel free to visit the Healthcare Market Place website for more information at www.HealthCare.gov.

To set up a proxy payment arrangement that will allow you to make payments on the account of a family member or dependent, fill out this form and email it to This email address is being protected from spambots. You need JavaScript enabled to view it..

Insurance Payments

Our business office will submit your medical bill to your insurance company. For more information please read Southeastern Med's Billing and Collection policies. We accept most health insurance plans, including Medicare and Medicaid. We ask that you bring your insurance card with you to the medical center so we have all of the information we need to ensure timely billing of your insurance. We are a member of most health networks, but you should confirm with your insurance company that your plan is in-network with Southeastern Med.

To Make a Payment

We accept many different forms of payment, including:

  • Cash
  • Checks & E-Checks
  • All major credit cards
  • Health Savings Accounts
  • Money orders

Our preferred method of payment is through our newly updated and secure online bill pay site. You can also make a payment by phone by calling 740.439.8140, option 2 or mail your payment to:

Southeastern Med
PO Box 610
Cambridge, Ohio 43725

2018 HCAP/Charity Guidelines 

Southeastern Ohio Regional Medical Center offers financial assistance under the HCAP (Hospital Care Assurance Program) and our own Charity Care Program. Individuals who are not receiving or potentially qualify for Medicaid benefits and whose income falls at or below 200% of Federal Poverty Income guidelines may be eligible for Financial Assistance.

No one who is eligible for financial assistance under our policies will be charged more for emergency or other medically necessary care than the amounts generally billed to a patient who has insurance coverage for such services.

The Financial Counseling Department can help you complete an application. Offices are located on the 1st Floor in our Main Lobby next to the Cashier window, on the Ground Floor in Registration, and on the 4th Floor in Pre-Admission testing. Counselors are available Monday through Friday from 7:00 AM to 4:00 PM.

You can reach a Financial Counselor by calling 740-439-8140, option 2 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

Click here to download the Hospital Care Assurance & Charity Care Application.

Eligibility is calculated based on gross income. 



HCAP 100%





MCD 200% FPL

100% Discount
Apply for Presumptive Medicaid Expansion Eligible Adults
80% Discount
60% Discount
55.5% Discount
Apply for Presumptive Medicaid for Pregnant Women and Children







































































Calculated based on 2019 Federal Poverty Guidelines. Updated 1/18/2019.