Our Patient Account Department is here to help you manage your Southeastern Med hospital bill. Because of the Affordable Care Act, everyone has more choices for getting health insurance coverage. Depending on your income, you may be able to get health coverage for you and your whole family at no cost or low cost through the Health Insurance Marketplace. For most people, it will also be a very simple, very fast process to enroll in coverage.
We accept many different forms of payment, including:
We also offer estimates for services, payment in-full and self-pay discounts, as well as interest free payment plans and financial assistance for eligible uninsured or underinsured persons.
To Make a Payment
Make a payment online using our
You can also pay by phone with a debit or credit card. Call 740.439.8140, option 1, or make a payment in person at the cashier’s window located in the hospital lobby. They are open:
Monday from 9:00am – 3:30pm
Tuesday – Friday from 8:30am – 3:30pm
Please note that the business office and cashier’s window are closed weekends and major holidays.
We accept all insurances, including Medicare and Medicaid. Please bring your insurance cards with you so we can obtain all the necessary information for timely billing of your insurance. Southeastern Med is a member of most networks; however, your insurance company may require a higher deductible or co-insurance rate. Contact your insurance company to find out if Southeastern Med is in your network.
Our business office will submit your medical bill to your insurance company. Generally, it takes no longer than 30 days to complete insurance claim processing. Please contact your insurance company directly if you have not heard from your insurance company within 30 days, or call our billing office at 740.439.8140, option 5. For more information please read Southeastern Med's Billing and Collection policies.
Patients with outstanding balances who are underinsured or have no insurance coverage may qualify for one of our financial assistance programs. These programs are designed to assist patients who qualify financially based on guidelines issued by the U.S. Department of Health and Human Services to determine a person’s eligibility for care.
Eligibility determinations are based on Federal Income Guidelines.You will continue to receive bills until the qualification process has been completed and a determination has been made. For further information, please read the Southeastern Med CharityCare and Southeastern Med HCAP Policy and Procedures documents. If you would like to apply for financial assistance, please fill out our Southeastern Med application form
Please feel free to ask our Resource Counselors for more information about these programs by calling 740.439.8140, option 2.
2017 HCAP/CHARITY GUIDELINES
|HCAP (100%)||MCD EXP (133%)||CHARITY (150%)||CHARITY (175%)||CHARITY (200%)||MCD (200%)|
|FAMILY SIZE||100% DISCOUNT||Apply for PE- Medicaid expansion||80% DISCOUNT||60% DISCOUNT||52% Discount||Apply for PE - MCD For Pregnant Woman or Children|
**For families/households with more than 8 members, add $5,230 for each additional person**