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FAQ

Pay My Bill

Summary Statement, this is the first bill you will receive. It shows the itemized charges and any payments or adjustments that were made on your account. Billing Statement – You will receive a bill each month if there is a balance remaining on your account. This will reflect the previous balance due, any payments or adjustments processed since the last statement, and the current balance due.

Southeastern Med accepts most insurances. You should contact your insurance company or your employer for specific requirements for your plan. You may also reference the list provided under the insurance tab.

Summary Statement, this is the first bill you will receive. It shows the itemized charges and any payments or adjustments that were made on your account. Billing Statement – You will receive a bill each month if there is a balance remaining on your account. This will reflect the previous balance due, any payments or adjustments processed since the last statement, and the current balance due.

Yes. Southeastern Med accepts all credit cards as well as e-checks. You may also pay by cash, check, auto debit or money order.

When you visit your doctor and they perform a test that cannot be processed in their office, the specimen is sent to the hospital lab for proper processing and charges are incurred.

Follow the instructions in your Medicare drug plan’s enrollment materials on how to submit an out-of-network claim, or call your plan for information about how to submit a claim. Your plan will ask you to send certain information, like the emergency room bill that shows what self-administered drugs you were given. You may also need to explain the reason for your hospital visit. Keep copies of any receipts and any paperwork you send your plan.

Yes. Visa, Mastercard, and Discover are accepted. You may also pay by cash, check or money orders.

You can apply for financial assistance up to three years from the date of service, as long as the account balance is not $0.00

Yes, as long as it is within the three years of the service date.

No. If you have any type of judgment against you for your medical bills you are not eligible to apply for financial assistance.

A new updated application is required for each month services are provided.

Family members include parents, spouses and children (natural or adoptive) under the age of 18 living in the home with the patient.

No.

No. As stated above, unless the children are natural or adoptive they cannot be counted when determining family size.

VA will reimburse health care providers for all medical services necessary to stabilize your condition up to the point you can be transferred to an approved VA health care facility or other federal facility.

You, your family, friends or hospital staff should contact the nearest VA medical center as soon as possible, preferably within 72 hours of your emergency, so you are better aware of what services VA may or may not cover. Provide VA with information about your emergency and what services are being provided to you. Ask VA for guidance on what emergency charges may or may not covered so you can plan accordingly.

If the admission is an emergency-NO, although prompt notification of the VA is necessary.
If the admission is not an emergency-YES

YES. If you want VA to continue to pay for your care. If you refuse to be transferred, VA will not pay for any further care.For service-connected conditions, here are some of the criteria that must be met:

• Care or services were provided in a medical emergency, and
• VA or another federal facility were not feasibly available, and
• VA was notified within 72 hours of the admission.
• Ask your local VA Medical Center’s Non-VA (Fee) Care Office for further eligibility guidance at 877-222-8387 or www.va.gov/healthbenefits.

For non-service connected conditions, here are some of the criteria that must be met:

• Veteran is enrolled in the VA Health Care System, and
• Veteran has received health care services from VA within the previous 24 months, and
• Veteran has no other health insurance coverage.
• Ask your local VA Medical Center’s Non-VA (Fee) Care Office for further guidance at 877-222-8387 or www.va.gov/healthbenefits.

A service-connected condition refers to an illness or injury that was incurred in or aggravated by military service and has a rating assigned by the Veterans Benefits Administration.